The Importance of Bi-Lingual Customer Service...

Apr, 2014 by Alma Abell

Economies in countries besides the United States are growing at a rapid rate. Due to this fast growth the audience on the internet is vastly changing and quite a few of them do not speak English. This creates a complex language barrier that can be an obstacle between the sales of your products to international customers. The need to provide bi-lingual customer service is a growing concern that needs immediate attention. Open Sales Overseas A company based in the United States may not ship overseas due to not being unable to communicate to international customers. This tends to block a market that could be very fruitful. When companies consider the amount of money that could be made by selling their products internationally, they open up a whole new market with the opportunity for multiplying...

read more